Mobile-ID Digital TrustISO/IEC 27001:2022 · SIS351224I008Published certification scope
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ORGANIZATION & SERVICE CONTROL

Admin Portal

Controls organizations, users, roles, devices, service configuration, policies, SLAs and audit without conflating administration with unnecessary clinical-content access.

Product capabilityOrganization admins, service admins and security/admin operatorsIntegration-dependent where noted
Organization workspace
Organization workspace
01 · WORK CONTEXT

Built around the actor, object and decision—not generic feature cards

PERSONA

Organization admins, service admins and security/admin operators

OBJECTS

Organization · Workspace · User · Role · Device · Policy · SLA · Audit record

WORK MODEL

Select organization/workspace → Manage users & roles → Register/monitor devices → Configure services…

TRUST BOUNDARY

Least privilege & SoD · Configuration history · Device/integration governance

02 · WORKFLOW

End-to-end operating flow

Every step exposes state, owner, handoff and recovery expectations.

Select organization/workspace
Manage users & roles
Register/monitor devices
Configure services
Apply policy & entitlements
Monitor SLA
Audit & evidence
03 · DECISIONS

Where workflow becomes accountable

Decision 1

Does a privileged role require approval or segregation of duties?

Decision 2

Which workspace or tenant is affected by a configuration change?

Decision 3

Should a device or integration be suspended or revoked?

04 · SCREEN STORY

Verified source screens, ordered by business importance

Users & roles
Users & roles
Device management
Device management
Service configuration
Service configuration
SLA monitoring
SLA monitoring
Policy control
Policy control
Audit trail
Audit trail
Evidence register
Evidence register

Trust, exception and evidence states

Admin Portal — Trusted Device Approval
Admin Portal — Trusted Device Approval
Admin Portal — Break Glass Access And Review
Admin Portal — Break Glass Access And Review
Admin Portal — Adm 25 Audit Evidence Notification Template
Admin Portal — Adm 25 Audit Evidence Notification Template
Admin Portal — Payment Failed Timeout Duplicate And Retry
Admin Portal — Payment Failed Timeout Duplicate And Retry
Admin Portal — Partial Failure And Retry
Admin Portal — Partial Failure And Retry
Admin Portal — Audit Timeline
Admin Portal — Audit Timeline
Admin Portal — Evidence Receipt With Hash And Timestamp
Admin Portal — Evidence Receipt With Hash And Timestamp
05 · EXCEPTIONS

Failure must preserve state and evidence

Failure must preserve state and evidence
# Scenario & required behavior Treatment
01 Privileged role assignment carries approval/evidence according to policy. Controlled recovery
02 Configuration rollback preserves version lineage and approver. Controlled recovery
03 Cross-tenant content access defaults to deny unless an authorized support mechanism applies. Controlled recovery
06 · TRUST & INTEGRATION

Controls and system boundaries

Trust controls

Least privilege & SoD

Configuration history

Device/integration governance

Admin audit evidence

Integration surfaces

Identity / SSO

Device Registry

Service / SLA telemetry

Audit & evidence service

Provisioning lead timePolicy exceptionsDevice healthSLA breach rate
07 · RELATED

Continue the product story

APPLICATION ACCESS

Governed application access

Access to this portal is granted on request. Submit an access request to get an account.

Screen detail

Search all Trusted Care
TRUSTED CARE

09 applications

Governed application access; no unverified login URL is invented.

Patient AppPatients & familiesRequest accessDoctor PortalDoctors & cliniciansRequest accessNurse & Care CoordinatorNurses & care coordinatorsRequest accessAdmin PortalOrganization administratorsRequest accessHealth KioskReception & service pointsRequest accessPharmacy PortalPharmacistsRequest accessLaboratory PortalLaboratory teamsRequest accessCareGiver AppCaregivers & familiesRequest accessTelehealthPatients & care teamsRequest access