Mobile-ID Digital TrustISO/IEC 27001:2022 · SIS351224I008Published certification scope
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DELEGATED CARE

Caregiver App

Supports care on behalf of another person while preserving boundaries: invitation, relationship verification, delegated consent, care circle, task/measurement/medication support, revocation and evidence.

Product capabilityFamily caregivers and authorized delegatesIntegration-dependent where noted
Care circle
Care circle
01 · WORK CONTEXT

Built around the actor, object and decision—not generic feature cards

PERSONA

Family caregivers and authorized delegates

OBJECTS

Delegation · Care circle · Consent scope · Care task · Measurement alert · Medication task

WORK MODEL

Receive invitation → Verify relationship → Accept delegated consent → Select person receiving care…

TRUST BOUNDARY

Delegated authorization · Scope & purpose limitation · Session/device management

02 · WORKFLOW

End-to-end operating flow

Every step exposes state, owner, handoff and recovery expectations.

Receive invitation
Verify relationship
Accept delegated consent
Select person receiving care
Complete tasks / monitor alerts
Support medication
Escalate / handoff
Revocation & evidence
03 · DECISIONS

Where workflow becomes accountable

Decision 1

Which information or actions are delegated to this caregiver?

Decision 2

Is the delegation still active and valid for this purpose?

Decision 3

When health worsens, should the caregiver act or escalate to a professional?

04 · SCREEN STORY

07 verified source screens, ordered by business importance

Invitation
Invitation
Relationship verification
Relationship verification
Delegated consent
Delegated consent
Measurement alert
Measurement alert
Medication adherence
Medication adherence
Revocation & recovery
Revocation & recovery
Caregiver evidence
Caregiver evidence
CareGiver App — Trusted Device Approval
CareGiver App — Trusted Device Approval
CareGiver App — Payment On Behalf Limit
CareGiver App — Payment On Behalf Limit
CareGiver App — Car 12 Billing Limit Consent Receipt
CareGiver App — Car 12 Billing Limit Consent Receipt
CareGiver App — Payment Failed Timeout Duplicate And Retry
CareGiver App — Payment Failed Timeout Duplicate And Retry
CareGiver App — Invoice Electronic Receipt
CareGiver App — Invoice Electronic Receipt
CareGiver App — Partial Failure And Retry
CareGiver App — Partial Failure And Retry
CareGiver App — Evidence Receipt With Hash And Timestamp
CareGiver App — Evidence Receipt With Hash And Timestamp
05 · EXCEPTIONS

Failure must preserve state and evidence

Failure must preserve state and evidence
# Scenario & required behavior Treatment
01 Revocation applies to new access immediately while preserving historical audit. Controlled recovery
02 Multiple caregivers show scope/ownership to reduce duplicate actions. Controlled recovery
03 Lost caregiver device triggers session/device revocation and assurance recovery. Controlled recovery
06 · TRUST & INTEGRATION

Controls and system boundaries

Trust controls

Delegated authorization

Scope & purpose limitation

Session/device management

Action audit & evidence

Integration surfaces

Patient App

Care Team portals

Consent service

FHIR RelatedPerson / Task / Communication where applicable

Task completionMedication adherence supportEscalation responseDelegation exceptions
07 · RELATED

Continue the product story

APPLICATION ACCESS

Governed application access

Access to this portal is granted on request. Submit an access request to get an account.

Screen detail

Search all Trusted Care
TRUSTED CARE

09 applications

Governed application access; no unverified login URL is invented.

Patient AppPatients & familiesRequest accessDoctor PortalDoctors & cliniciansRequest accessNurse & Care CoordinatorNurses & care coordinatorsRequest accessAdmin PortalOrganization administratorsRequest accessHealth KioskReception & service pointsRequest accessPharmacy PortalPharmacistsRequest accessLaboratory PortalLaboratory teamsRequest accessCareGiver AppCaregivers & familiesRequest accessTelehealthPatients & care teamsRequest access