Mobile-ID Digital TrustISO/IEC 27001:2022 · SIS351224I008Published certification scope
View evidence
PATIENT EXPERIENCE

Patient App

A daily-care workspace for patients and families to follow plans, capture or sync measurements, interpret trends, respond to alerts, and retain consent, device and action evidence.

Product capabilityPatients and authorized family membersIntegration-dependent where noted
Health dashboard
Health dashboard
01 · WORK CONTEXT

Built around the actor, object and decision—not generic feature cards

PERSONA

Patients and authorized family members

OBJECTS

Care profile · Care plan · Observation · Medication · Lab result · Imaging report

WORK MODEL

Authenticate & select profile → Review care plan → Measure or sync a device → Interpret trends & alerts…

TRUST BOUNDARY

Identity & trusted-device binding · Purpose-based consent · Measurement/result provenance

02 · WORKFLOW

End-to-end operating flow

Every step exposes state, owner, handoff and recovery expectations.

Authenticate & select profile
Review care plan
Measure or sync a device
Interpret trends & alerts
Complete a task / contact care team
Track medication, results and follow-up
Review consent & evidence
03 · DECISIONS

Where workflow becomes accountable

Decision 1

Is the measurement bound to the correct person and trusted device?

Decision 2

Does an abnormal value require self-care guidance or escalation?

Decision 3

Is the caregiver delegated for this specific action?

04 · SCREEN STORY

Verified source screens, ordered by business importance

Device discovery
Device discovery
Guided measurement
Guided measurement
Vital trends & alerts
Vital trends & alerts
Medication
Medication
Lab result
Lab result
Imaging report
Imaging report
Payment receipt & evidence
Payment receipt & evidence
Patient App — Trusted Device Approval
Patient App — Trusted Device Approval
Patient App — Payment On Behalf Limit
Patient App — Payment On Behalf Limit
Patient App — Pat 03 Consent Home Health Dashboard
Patient App — Pat 03 Consent Home Health Dashboard
Patient App — Pat 08 Offline Measurement
Patient App — Pat 08 Offline Measurement
Patient App — Payment Failed Timeout Duplicate And Retry
Patient App — Payment Failed Timeout Duplicate And Retry
Patient App — Partial Failure And Retry
Patient App — Partial Failure And Retry
Patient App — Evidence Receipt With Hash And Timestamp
Patient App — Evidence Receipt With Hash And Timestamp
05 · EXCEPTIONS

Failure must preserve state and evidence

Failure must preserve state and evidence
# Scenario & required behavior Treatment
01 Offline measurement is queued, synchronized later and deduplicated. Controlled recovery
02 An untrusted device requires verification before its data is attached to the care record. Controlled recovery
03 Expired or revoked consent blocks sharing outside the allowed purpose. Controlled recovery
06 · TRUST & INTEGRATION

Controls and system boundaries

Trust controls

Identity & trusted-device binding

Purpose-based consent

Measurement/result provenance

Audit trail for sharing and actions

Integration surfaces

FHIR Patient / Observation / Medication

DeviceKit & HomeHub

TeleHealth / Doctor / Caregiver

Laboratory & imaging result delivery

Care-plan completionMeasurement adherenceAlert acknowledgementFollow-up completion
07 · RELATED

Continue the product story

APPLICATION ACCESS

Governed application access

Access to this portal is granted on request. Submit an access request to get an account.

Screen detail

Search all Trusted Care
TRUSTED CARE

09 applications

Governed application access; no unverified login URL is invented.

Patient AppPatients & familiesRequest accessDoctor PortalDoctors & cliniciansRequest accessNurse & Care CoordinatorNurses & care coordinatorsRequest accessAdmin PortalOrganization administratorsRequest accessHealth KioskReception & service pointsRequest accessPharmacy PortalPharmacistsRequest accessLaboratory PortalLaboratory teamsRequest accessCareGiver AppCaregivers & familiesRequest accessTelehealthPatients & care teamsRequest access