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Mobile-ID Digital TrustISO/IEC 27001:2022 · SIS351224I008Published certification scope

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TRUST

Service Status

Explain how service health is communicated without pretending this offline website contains live production telemetry.

Owner: Platform Operations
Scope: Operational status communication
Status: Published control statement

01 / CONTROL

Control model

01

Current offline edition

The packaged website is static and does not fetch live production status.

02

Production deployment

A deployed service can expose approved health/status channels appropriate to the customer environment.

03

Incident communication

Material incidents require time, affected capability, impact and recovery update from accountable operations.

04

Maintenance

Planned maintenance and change windows are communicated through the contracted operational channel.

02 / BOUNDARY

Responsibility boundary

No green/healthy badge in this offline package should be interpreted as current production availability.

03 / ESCALATION

Evidence and escalation

For current production status, use the approved operational status/incident channel for the relevant deployment; this offline package does not provide live telemetry.