Mobile-ID Digital TrustISO/IEC 27001:2022 · SIS351224I008Published certification scope
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DEVELOPER

Rate Limits & Quotas

Protect shared services with explicit quotas and recoverable client behavior rather than unbounded retries.

01 / CONCEPT

Integration contract

01

Limit dimension

Limits may apply by client, tenant, API, time window or service tier.

02

Response

Clients recognize rate-limit responses and any published retry guidance.

03

Backoff

Use jittered exponential backoff for recoverable load conditions; never retry authorization/validation errors blindly.

04

Capacity

Production volume assumptions are reviewed before go-live and after material growth.

02 / WORKFLOW

From sandbox to evidence

  1. 01Estimate traffic and burst
  2. 02Confirm applicable quota
  3. 03Implement client backoff
  4. 04Load-test within sandbox policy
  5. 05Monitor rejection/latency
  6. 06Request capacity review before sustained increase
03 / SECURITY & PRODUCTION

Production is an evidence decision

Clients must treat quotas as a contract boundary, implement safe backoff and validate expected production volume instead of using unbounded retry.

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TRUSTED CARE

09 applications

Governed application access; no unverified login URL is invented.

Patient AppPatients & familiesRequest accessDoctor PortalDoctors & cliniciansRequest accessNurse & Care CoordinatorNurses & care coordinatorsRequest accessAdmin PortalOrganization administratorsRequest accessHealth KioskReception & service pointsRequest accessPharmacy PortalPharmacistsRequest accessLaboratory PortalLaboratory teamsRequest accessCareGiver AppCaregivers & familiesRequest accessTelehealthPatients & care teamsRequest access