Work state
Each task or case has a state, owner, priority and next action.
PLATFORM
Coordinate cross-role work with explicit ownership, handoffs, deadlines, escalation and completion evidence instead of relying on informal messages.
Each task or case has a state, owner, priority and next action.
Responsibility transfer is explicit and can require acknowledgement.
Configured urgency and SLA rules surface work that needs intervention.
Events from telehealth, RPM, laboratory, pharmacy and home care can become coordinated work.
Events and APIs create or update work; application portals consume role-specific queues.
Authorization is evaluated at action time, with actor and decision evidence retained.
The orchestrator coordinates work; it does not replace clinical system-of-record rules or professional judgement.