TRUST CENTER

Data Residency

Data Residency explains the supported user journey, operating responsibility and verifiable service status.

Scope verifiedDeployment boundary disclosed

Purpose and operational value

PAINFragmented, hard-to-trace integration

TRUSTED CAREOne governed flow

DAILY BENEFITFewer repeats, clear status

TRUST BOUNDARYAuthorization, consent and audit

Business flow

Use case
Identity & authorization
Data / resource
Workflow
Testing
Production boundary
Evidence

Public status reflects evidenced capability; integrations remain configuration-dependent.

Responsibility boundary

Responsibility boundary
Layer	Responsibility	Status
Trusted Care	Initiation, orchestration, role mapping, audit	Available
Mobile-ID Identity Layer	Identity linking, assurance, evidence	Integration-dependent
RAR / VNeID	Transaction authentication or information sharing	Per approved integration

Evidence and support

Every production claim must be reconciled with the integration register and publication approval. No certification or clinical outcome is implied.

DATA SCOPE

Residency is evaluated by data class, not a single database location

A residency statement must distinguish clinical/personal content from operational metadata, security logs, backups and cryptographic material. Each class can have a different storage or support boundary.

Clinical & personal data

Patient records, observations, documents and other regulated content follow the selected deployment/tenant data boundary.

Metadata & audit

Identifiers, operational metadata and audit/security logs need an explicit location/retention decision; they are not assumed to follow the same path automatically.

Backup & DR

Backup copies and disaster-recovery replicas are part of the residency decision and must be disclosed with primary storage.

Keys & support access

Key-control location and privileged support access are separate controls; residency alone does not prove who can decrypt or administer data.

DEPLOYMENT DECISION

Resolve residency before production activation

Trusted Care should not publish a blanket country/region claim without the corresponding deployment evidence.

Select deploymentChoose cloud/on-premise/tenant model and intended primary region/location.

Classify dataMap clinical data, personal data, metadata, logs, backups and key material to storage/processing components.

Review transfersIdentify replication, support, integration and subprocessor flows that could cross the intended boundary.

Set controlsApply encryption/key, access, backup/DR, export and support-session controls for the selected model.

Evidence configurationRecord region/tenant configuration, backup/DR location, approved subprocessors and privileged-access path.

Change governanceRe-review residency when region, provider, DR design, integration or support model changes.

CUSTOMER QUESTIONS

What a buyer should be able to verify

The Trust Center should answer these items for the actual deployment rather than relying on a generic “data stays local” statement.

Primary location

Where is each relevant data class stored and processed in normal operation?

Resilience location

Where do backups and DR replicas reside, and what restore path is approved?

Cross-border path

Which integrations, subprocessors or support actions can move/access data outside the intended region?

Evidence

Which configuration record, contract schedule, subprocessor list and access log support the published residency statement?